Engineered Wood Flooring is a natural product and characters such as mineral streaks, knots, variations in grain and color are not considered defects. Newly installed floor will vary from samples or pictures shown and is not covered by our warranty. The use of putties during and after the installation are considered normal and is not cause for a claim against this warranty. Warranty excludes natural expansion and contraction resulting in separation between boards, or damage caused by low or excessive humidity. the manufacturer warranty excludes indentations, scratches, or damages caused by misuse, negligence, accidents, fire,erosion, insects, pets, dirt or pebbles, shoes, furniture .
Note: Hardwood Floors are not warranted for installation over radiant- heat system